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Raya Information Technology and Cisco are bringing their latest enterprise technology offerings to Cairo ICT 2026, presenting a joint portfolio designed to address the evolving digital requirements of businesses and telecommunications providers.

The companies are participating in the exhibition's 30th edition, held from November 7 to 10 at the Egypt International Exhibition Center, where they are demonstrating solutions covering intelligent work environments, customer engagement, cybersecurity, AI-powered data centers and advanced telecommunications infrastructure.

The joint presence reflects years of strategic cooperation between the two companies. Cisco contributes its expertise in networking, communications, cybersecurity and data center technologies, while Raya provides local market insight, systems integration and end-to-end technology implementation capabilities.

Smarter Work Environments and Connected Customer Services

A major part of the joint showcase focuses on Intelligent Workplaces, with technologies designed to make workplace collaboration more flexible and efficient.

The solutions cover voice and video communications, virtual meeting platforms, instant messaging, meeting room management and connected endpoint devices.

In customer experience, the portfolio brings together omnichannel contact centers, interactive voice response, live messaging, conversational bots, agentic artificial intelligence applications and advanced call analytics.

It also includes tools for monitoring service quality and workforce performance. Organizations can deploy these capabilities through cloud, on-premises or hybrid models while connecting communication platforms with enterprise applications, data and business workflows.

This integration is intended to streamline customer interactions, strengthen employee productivity and improve service delivery across different communication channels.

Strengthening Enterprise Security and Digital Resilience

Raya and Cisco are also presenting a broader approach to Digital Resilience, combining security technologies with monitoring and operational intelligence.

The solutions enable organizations to gain a clearer understanding of their digital infrastructure, identify potential threats and disruptions, and respond more efficiently.

The portfolio includes secure access, threat detection and response technologies, alongside Splunk Security, which helps security teams analyze events and connect information from multiple data sources to support investigations and incident handling.

Another highlighted offering is Splunk Observability. The platform provides unified monitoring of applications, infrastructure, networks and user-facing digital services, helping IT teams detect performance problems and identify their underlying causes before they disrupt business operations.

These capabilities are particularly relevant to enterprises operating increasingly complex cloud and hybrid IT environments.

Building Scalable AI Data Center Infrastructure

Artificial intelligence infrastructure is another major theme of the companies' participation.

Their AI Data Center portfolio addresses the computing, networking, storage and security requirements associated with running advanced AI workloads at enterprise scale.

The solutions incorporate GPU-based computing systems, high-performance networks and integrated monitoring, security and management capabilities.

Cisco is highlighting Cisco AI PODs and Cisco Secure AI Factory, developed in collaboration with NVIDIA, as examples of integrated infrastructure designed to support scalable AI deployment.

By combining computing capabilities with security and monitoring across infrastructure layers, these solutions aim to help enterprises transition from initial AI projects to wider operational adoption.

Modernizing Telecom Networks and Services

The joint exhibition also addresses the needs of telecommunications service providers through solutions designed to modernize network infrastructure and simplify operations.

The technologies support automation, more efficient allocation of network resources and proactive monitoring, while strengthening service security and continuity.

They also provide a foundation for developing new offerings based on artificial intelligence, fifth-generation mobile networks (5G) and Internet of Things technologies, helping operators respond to growing connectivity requirements.

Regional Recognition for Raya's Cisco Partnership

The companies' cooperation has also received regional recognition, with Raya Information Technology winning the Cisco METAC Enterprise Partner of the Year 2026 award.

The award recognizes Raya's performance in the enterprise segment across the Middle East, Türkiye, Africa and the Commonwealth of Independent States.

It highlights the company's ability to apply Cisco technologies to enterprise infrastructure projects and translate technical capabilities into practical business value.

Marwa Abbas, CEO of Raya Information Technology, said the partnership is built on more than technology delivery, emphasizing the importance of understanding customers' needs and addressing their actual business challenges.

She explained that the collaboration has supported projects across multiple market sectors, combining Cisco's technology leadership with Raya's experience in delivering and implementing integrated solutions.

Abbas described the award as recognition of the joint teams' work and regional enterprise achievements, adding that Raya intends to further expand the partnership and help customers benefit from emerging technologies.

Through their participation in Cairo ICT 2026, Raya and Cisco are demonstrating how integrated technology solutions can support enterprise modernization, from workplace collaboration and customer engagement to cybersecurity, AI infrastructure and telecommunications networks.