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IBM has announced a collaboration with First Abu Dhabi Bank Misr (FABMISR) to accelerate the adoption of enterprise artificial intelligence through the IBM watsonx portfolio, with a focus on enhancing productivity, financial analytics, and data-driven decision-making.

AI Deployment Across FABMISR

As part of the collaboration, FABMISR has deployed an AI platform within its local infrastructure using watsonx.ai to develop AI models and agents, while watsonx Orchestrate is being used to integrate AI agents, automate workflows, and facilitate access to institutional knowledge.

The deployment is designed to maintain data security and comply with regulatory requirements while enabling the bank to expand its use of enterprise AI.

AI Agents Support Banking Operations

FABMISR has also launched an AI agent based on Retrieval-Augmented Generation (RAG) technology to provide access to institutional knowledge.

Another specialized AI agent has been introduced to support financial analysts and enhance their analytical capabilities.

IBM Highlights Responsible AI Adoption

Tamer El-Kholy, General Manager of IBM Egypt and Northeast Africa, said the bank is using watsonx to implement AI while balancing innovation with compliance requirements and data sovereignty.

He noted that the approach supports the responsible expansion of agentic AI while maintaining high levels of control, transparency, and operational flexibility.

FABMISR Focuses on Intelligent Banking

Shaarawy Mohamed, Chief Technology Officer at FABMISR, said the bank is leveraging artificial intelligence and generative AI to empower employees, support decision-making, enhance customer experience, and achieve sustainable growth.

He added that FABMISR is pursuing these goals through an intelligent banking operating model based on strong governance and measurable outcomes.