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ManageEngine, a subsidiary of Zoho Corporation and a provider of enterprise IT management and cybersecurity solutions, outlined its business performance in Egypt and its technology roadmap during a media briefing held alongside its participation in Cairo ICT 2026.

Prasanna Venkatesh Srinivasan, Assistant Director at ManageEngine, said the company recorded 40% year-on-year revenue growth in Egypt in 2025, driven by accelerating digital transformation and rising enterprise demand for artificial intelligence and stronger cybersecurity capabilities.

Four Trends Reshaping Enterprise IT in Egypt

Srinivasan identified four major developments reshaping the enterprise IT landscape in Egypt.

These include the shift from using AI primarily as an assistant to deploying it to execute tasks and take actions; the escalation of cyber threats, which requires faster detection and response; the growing importance of data sovereignty and local hosting amid the development of national data centers and cloud infrastructure; and increasing adoption of unified IT management to reduce tool fragmentation and provide organizations with a comprehensive view of their technology environments.

He also referred to Egypt’s National AI Strategy for 2025–2030, which aims to increase the ICT sector’s contribution to GDP to 7.7%, train 30,000 AI specialists and support the establishment of more than 250 AI startups by 2030.

Egypt Ranks Among ManageEngine’s Leading African Markets

Srinivasan said ManageEngine entered the Egyptian market in 2006, and Egypt has since become one of its key markets in the region.

According to the company’s ranking, Egypt is its second-largest market in Africa, its leading market in North Africa and its fourth-largest market across the Middle East and North Africa.

He added that the Cairo office serves as a regional hub for partner enablement, technical support, training and workshops, while supporting Arabic- and English-speaking markets in line with Egypt Vision 2030’s digital transformation objectives.

More Than 60 Products Across IT Management and Cybersecurity

Srinivasan highlighted the company’s competitive advantage through a portfolio of more than 60 products covering enterprise IT management and cybersecurity.

He said this breadth differentiates ManageEngine from single-purpose solutions and large platforms that may require additional modules and complex implementation processes.

The company’s products are designed to help organizations deploy solutions quickly and realize value from their technology investments. Customers can download, install and operate the products without necessarily relying on external consultants.

ManageEngine also offers flexible deployment models, including on-premises, cloud and hybrid environments, supported by a transparent pricing policy.

The company follows a flexible approach to AI adoption by integrating intelligent assistants and agents into its solutions, while allowing organizations to choose the large language models (LLMs) that best suit their requirements.

Srinivasan also emphasized data privacy and sovereignty, noting that ManageEngine relies on its own technology infrastructure and data centers and does not use customer data to train AI models.

From AdventNet to ManageEngine: A History of Technology Development

Srinivasan traced the company’s history back to 1996, when AdventNet was established as a network management specialist. The ManageEngine brand was launched in 2002 to provide enterprise IT management solutions, followed by the company’s entry into Egypt in 2006.

In 2011, ManageEngine opened its in-house research and development center, ZLabs, and began working with its first Egyptian partner. The company made its first appearance at Cairo ICT in 2013 and introduced its first AI-powered features in 2018.

In 2022, ManageEngine marked 20 years since the brand’s launch, while Zoho Corporation’s revenue exceeded the USD 1 billion threshold.

Over 750 Egyptian Organizations Use ManageEngine Solutions

Srinivasan revealed that more than 750 Egyptian companies and organizations rely on ManageEngine solutions to manage and secure their digital infrastructure across sectors including banking, real estate and education.

Globally, the company serves more than 90,000 customers in over 150 countries through a portfolio of more than 60 IT management and cybersecurity products.

Across the Middle East and North Africa, ManageEngine serves more than 10,000 customers and has recorded annual growth of 20% in both revenue and customer base. It also operates four regional offices to support its business expansion and services.

12 Years at Cairo ICT and Long-Standing Local Partnerships

Srinivasan reaffirmed the company’s commitment to Egypt, highlighting its participation in Cairo ICT for 12 years and its partnerships with local companies spanning more than a decade.

These partners include Trust Information Technology, SANAtech and Sana Soft. He emphasized the importance of local partnerships in supporting Egyptian organizations and strengthening their digital readiness.

Egyptian Telecom Success Story

Srinivasan also shared a success story involving a major telecommunications company in Egypt that had faced challenges due to the complexity of its technology environment and difficulties implementing previous solutions.

ManageEngine helped the company transition to a unified IT management environment covering service management, ticketing, asset management and workflows, as well as endpoint management and updates. The solution also enabled comprehensive monitoring of networks, servers and applications.

The transformation helped accelerate return on investment, improve operational visibility and strengthen the organization’s ability to scale in line with its technology requirements.

Aparna T.A.: Cybersecurity Requires an Integrated Defense Strategy

Aparna T.A., Head of Enterprise Solutions at ManageEngine, discussed the growing cybersecurity challenges facing organizations, noting that evolving threats and an expanding attack surface require an integrated defense strategy covering digital identities, endpoints and security operations.

She cited the Verizon 2025 Data Breach Investigations Report, which found that 22% of data breaches began with the misuse of credentials, while 20% involved the exploitation of vulnerabilities, marking a 34% increase compared with the previous year.

The report also found that third parties were involved in 30% of breaches, twice the previous year’s share, while ransomware was present in 44% of incidents, representing a 37% increase.

Aparna said these findings demonstrate the interconnected nature of cybersecurity risks. No single security tool can address every threat, making unified visibility across identity management, endpoint protection and security operations essential for early detection and coordinated response.

Integrated Solutions for Identity, Endpoint and Security Protection

She explained that ManageEngine’s approach is based on a unified security layer connecting different areas of protection.

Its capabilities include adaptive multi-factor authentication (Adaptive MFA), single sign-on (SSO), attack path analysis and the principle of least privilege, alongside security patch management and endpoint protection.

The portfolio also includes endpoint detection and response (EDR) capabilities, including the ability to roll back changes caused by ransomware attacks.

The platform supports integration with security information and event management (SIEM), user and entity behavior analytics (UEBA), security orchestration, automation and response (SOAR), data loss prevention (DLP) and cloud access security broker (CASB) solutions.

This integration helps correlate and analyze security events, identify suspicious activity and trigger automated responses to limit the impact of attacks.

A Multi-Stage Cyberattack Scenario

Aparna presented a hypothetical cyberattack targeting a finance team through a phishing email. The scenario then progresses to the use of stolen credentials to obtain administrative privileges, exploitation of an unpatched device, and ultimately data theft accompanied by threats to publish the stolen information.

She explained that integrating ManageEngine’s solutions allows organizations to address each stage through adaptive verification of suspicious login attempts, attack path analysis, patching and isolating affected devices, rolling back ransomware-related changes, detecting data theft attempts and activating automated security responses.

A Unified Platform for IT Services, Identity and Security Operations

Aparna said ManageEngine aims to simplify complex IT environments through a unified platform connecting the workforce, workplaces and workloads.

The platform brings together IT service management, identity management, endpoint management, security operations, monitoring, analytics and low-code application development.

She added that it is customizable, scalable and designed to integrate with other systems. Its interconnected data, services and automation layers are supported by advanced AI capabilities, including Ask Zia and Zia Agent Studio, large language models, generative AI, machine learning and embedded AI.

These capabilities help organizations improve IT operational efficiency and accelerate decision-making and execution.

International Recognition for Endpoint Management Solutions

Aparna also highlighted the company’s recognition by international research and advisory firms.

ManageEngine was classified as a Leader in the IDC MarketScape for Unified Endpoint Management for 2025–2026, marking the third time it received this classification. It was also named a Challenger in the 2026 Gartner Magic Quadrant for endpoint management tools.

In addition, the company received a Strong Performer classification in the Forrester Wave for endpoint management platforms in the second quarter of 2026, as well as the Customers’ Choice title in the 2025 Gartner Peer Insights report for endpoint management tools.