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Anthropic’s AI application, Claude, has emerged as the most downloaded free app on Apple’s App Store following a surge in popularity. However, the rise in users coincided with what the company described as “high error rates” affecting system performance.

The Claude Opus 4.6 app, launched last month, experienced temporary performance degradation. Anthropic acted swiftly to resolve the issues, ensuring that all online services and companion apps were fully restored and operational, accommodating the spike in demand seen in recent weeks.

The challenges reflect broader hurdles faced by private AI firms when interfacing with government contracts, particularly around ethical restrictions and regulatory oversight for sensitive military and civilian applications. Despite these setbacks, demand for Claude’s AI capabilities continues to grow rapidly, prompting the company to enhance system reliability and scalability while navigating ongoing tensions with U.S. authorities.