Emirates Group Partners with Digital Dubai to Accelerate Digital Transformation and Employee Services
The Emirates Group has signed a strategic collaboration agreement with Digital Dubai to expand its use of the emirate's digital platforms and services, in a move aimed at enhancing operational efficiency, improving employee experience, and accelerating digital transformation across the Group's operations.
The agreement enables the Emirates Group to benefit from Digital Dubai's ecosystem of digital services, digital enablement platforms, and data and statistics services. It also supports greater systems integration, secure data exchange, and wider adoption of shared digital platforms, reinforcing Dubai's vision of building a more connected and agile digital ecosystem.
The agreement was signed by Matar Saeed Al Hemeiri, Chief Executive of the Digital Dubai Government Establishment, and Amira Al Awadhi, Senior Vice President of Human Resources – Operations and Systems at Emirates, in the presence of Sheikh Ahmed bin Saeed Al Maktoum, Chairman and Chief Executive of Emirates Airline & Group, and Hamad Obaid Al Mansoori, Director General of Digital Dubai.
Under the partnership, the Emirates Group will gain access to a wide range of Digital Dubai's digital capabilities, helping streamline internal processes, strengthen digital readiness, and improve service delivery while enabling the exchange of expertise and best practices between both organizations.
Commenting on the agreement, Al Hemeiri said the partnership reflects Dubai's strategy of building an integrated digital ecosystem through close collaboration between the public and private sectors. He noted that expanding the adoption of Digital Dubai's advanced platforms and emerging technologies, particularly artificial intelligence, will help organizations enhance operational performance while creating long-term value.
For her part, Amira Al Awadhi said the collaboration will simplify employee processes, enable faster access to digital services and real-time data, and improve the overall employee experience, allowing teams to focus on higher-value activities while supporting the Emirates Group's ongoing digital transformation journey.
The partnership forms part of Dubai's broader strategy to strengthen digital infrastructure, expand the use of shared government platforms, and reinforce the emirate's position as one of the world's leading digitally enabled economies.