Contact Financial Holding Posts Strong 2025 Results with EGP 2.8bn Operating Income, Driven by Digital Growth and Insurance Expansion
Contact Financial Holding (CNFN.CA), Egypt’s leading non-bank financial services provider, reported strong financial results for the fiscal year ending 31 December 2025, with consolidated operating income reaching EGP 2.8 billion, up 12% year-on-year.
The growth was primarily driven by robust performance in the financing division alongside a sharp increase in insurance revenues, supported by the Group’s ongoing organizational restructuring and accelerated investment in digital infrastructure powered by artificial intelligence.
The company also posted a consolidated net income of EGP 345 million, while total revenues—including joint ventures—rose by 29% to EGP 8.4 billion, compared to EGP 6.5 billion in 2024.
Commenting on the results, CEO John Saad said 2025 marked a pivotal transformation phase for the Group, driven by renewed leadership and a sharper execution strategy to navigate a more competitive and digitally driven market environment.
He added that Contact continues to invest in digital infrastructure, strengthen risk management frameworks, and build scalable operational capabilities, reinforcing asset quality and balance sheet resilience across its diversified portfolio, which spans consumer finance, SMEs, mortgage, leasing, factoring, and insurance.
The financing division recorded operating income growth of 12% to EGP 2.2 billion, supported by a focus on high-margin products and portfolio optimization initiatives.
Meanwhile, the insurance arm—represented by Sarwa Life and Sarwa Insurance—delivered standout performance, with revenues surging 58% year-on-year to EGP 2.9 billion. Gross written premiums increased 46% to EGP 3.3 billion, driving a 15% rise in operating income to EGP 562 million.
On the digital front, the Group’s flagship app “Contact Now” achieved significant growth, with downloads rising by 91% and new registrations increasing by 98%. Total transaction value surpassed EGP 2 billion, reflecting strong customer adoption and the success of Contact’s digital transformation strategy.