Orange Egypt and Public Prosecution Expand Digital Government Services with AI-Powered Solutions
Orange Egypt has announced a new phase of its strategic partnership with Egypt's Public Prosecution, expanding the range of digital government services available to citizens while introducing artificial intelligence solutions to simplify procedures and improve service delivery.
The latest phase builds on the cooperation launched in November 2025, moving the partnership toward a more integrated digital ecosystem that combines electronic applications, digital payments and AI-powered assistance, alongside additional channels for accessing government services.
New Family Prosecution Services Through Max it and Orange Cash
As part of the expansion, citizens will be able to access a range of Family Prosecution services related to financial guardianship through Orange's Max it and Orange Cash applications.
The services allow guardians and legal representatives to submit applications, track their progress and pay applicable fees electronically, in accordance with the procedures and regulations approved by the Public Prosecution.
Available services include disbursement requests, banking transactions, purchase and sale applications, property division requests, account statements and applications for lifting guardianship, among other services related to managing the funds of minors and individuals under legal guardianship.
The partnership also continues its cooperation with the Ministry of Social Solidarity and the Public Prosecution to facilitate digital access to services for persons with disabilities, supporting a more inclusive government service ecosystem.
Artificial Intelligence Introduced to Improve User Experience
The second phase introduces an AI-powered digital assistant designed to help citizens identify the services relevant to their needs and understand the procedures and steps required before submitting applications.
The assistant aims to simplify the user journey across the digital platform, reduce procedural complexity and help citizens complete transactions more efficiently.
This initiative reflects Orange Egypt's approach to applying advanced technologies to practical services, drawing on the company's local expertise and the international capabilities of the Orange Group in digital platforms, financial services and cybersecurity.
13 Digital Service Offices to Open Across Egypt
The expanded partnership will also introduce dedicated Public Prosecution digital service offices within selected Orange branches, providing citizens with additional access points beyond online platforms.
The first phase will include 13 offices across several governorates, with plans for gradual expansion. The offices will provide selected Family Prosecution and Traffic Prosecution services during evening hours.
Family-related services will include case status inquiries, obtaining inheritance declarations and judicial rulings, as well as application tracking.
Traffic services will cover inquiries, payments, immediate settlement, grievance submissions and application tracking.
Hesham Mehran: We Remain Committed to Supporting Digital Government Services
Hesham Mehran, CEO and Managing Director of Orange Egypt, expressed his appreciation to Public Prosecutor Counselor Mohamed Shawky for his confidence and continued support of the partnership, noting that the cooperation has evolved into a broader range of digital services and solutions.
He also thanked Raafat Hindi, Minister of Communications and Information Technology, for supporting digital transformation initiatives and strengthening cooperation between government institutions and the private sector.
Mehran said Orange Egypt is proud of its partnership with the Public Prosecution and other state institutions, emphasizing the company's commitment to applying its technological expertise to improve government services, expand digital access and introduce AI solutions that make services more inclusive and efficient.
He added that the company views the partnership as an ongoing commitment, with plans to build on the achievements made so far and introduce further services and solutions in the coming period.
Orange Egypt will continue leveraging the Orange Group's international expertise and its local capabilities in digital applications, platforms, payments and cybersecurity to support the country's digital transformation agenda.
The new phase marks a broader evolution of the partnership, combining expanded electronic services, artificial intelligence, digital payments and physical service offices to improve access to government services for citizens.
