Orange Egypt Cuts Voice Trouble Spots by 20% in Q2, NTRA Data Shows
Cairo, August 20, 2026 – Orange Egypt narrowed the number of locations experiencing voice service problems by 20% during the second quarter of 2026, while keeping data quality issues contained to four of the 119 areas tested nationwide, according to fresh figures from Egypt’s telecom regulator.
The latest measurements from the National Telecommunications Regulatory Authority (NTRA) show that Orange reduced its average number of voice-affected areas from 10 in the first quarter to eight between April and June.
That improvement is particularly relevant because NTRA’s voice assessment goes beyond basic coverage. Its testing examines failed call attempts, dropped calls, excessive connection times and voice clarity, providing a broader indication of how customers actually experience the network.
Orange’s data performance tells a more nuanced story.
Only four areas were flagged for data quality issues, unchanged from the previous quarter. That was considerably fewer than Vodafone’s 15 affected areas, although e& Egypt performed better with one, while WE recorded none.
Where Orange lost ground was speed.
Average download performance slipped to 49Mbps from 53Mbps in Q1, putting Orange behind all three competing networks on this metric. WE led at 76Mbps, followed by Vodafone at 66Mbps and e& Egypt at 62Mbps.
The combination of figures is important: Orange’s network did not see data quality problems spread into more locations, but users were getting lower average speeds than three months earlier.
For the operator, this makes additional network capacity increasingly important as video, cloud applications and other data-heavy services put greater pressure on mobile infrastructure.
Orange is set to receive additional spectrum during the third quarter as part of Egypt’s 2026–2030 spectrum strategy, a development that could give the operator more room to expand capacity and address growing data demand.
The regulator’s latest report is based on one of the most extensive field assessments of Egypt’s mobile networks, with testing vehicles covering around 129,000 kilometers of main and secondary roads across cities and villages during the quarter.
Against that backdrop, Orange exits Q2 with a clear improvement in voice services and a relatively contained footprint of data quality issues, but also with a challenge to address: turning additional network capacity into faster mobile internet performance.