BeOn Secures Strategic USD Investment to Accelerate Regional Expansion and Advance Smart CRM Solutions
BeOn, a technology company specializing in smart Customer Relationship Management (CRM) solutions and omnichannel business communications across platforms including WhatsApp, Telegram, Facebook, and TikTok, has announced the successful closure of a strategic USD-denominated investment round in the six-figure range, backed by a group of strategic investors.
The investment marks a significant milestone for BeOn, providing fresh momentum to accelerate its regional expansion plans and further enhance its technology product portfolio.
The funding comes at a time when the global CRM software market is witnessing strong growth, with market value projected to reach approximately USD 112.9 billion in 2025, and a compound annual growth rate (CAGR) exceeding 12.8% through 2032, driven by digital transformation and the increasing adoption of artificial intelligence in sales and customer service operations. Recent data also indicates that more than 91% of companies with over 10 employees actively rely on CRM platforms, with annual adoption rates surpassing 12.6%.
Commenting on the announcement, Mohamed Gouda, Chief Executive Officer of BeOn, said:
“This investment round represents a turning point in BeOn’s journey. We are not simply building another CRM tool - we are developing an intelligent infrastructure for managing business communications in a more efficient and data-driven way. Growing demand for smart, omnichannel solutions confirms that our vision aligns closely with real market needs. The confidence shown by our investors is a strong validation of our strategy and our team.”
Gouda added that the company’s next phase of development will focus on expanding automation and artificial intelligence capabilities within the platform, while building strategic partnerships across high-growth sectors such as e-commerce, services, and education, in line with accelerating digital adoption across the region.
From the investors’ side, Mohamed Green, investor and strategic partner, stated:
“Our decision to invest in BeOn followed an in-depth assessment of the market, the team, and the product. BeOn combines a strong understanding of customer needs with solid technical execution and a clear regional growth vision. We believe the company has the potential to become a key player in the smart CRM market, particularly as businesses increasingly shift toward digital communication channels.”
Meanwhile, Mohamed Abdelmonem, another investor and strategic partner, highlighted that BeOn’s focus on delivering practical solutions to real, day-to-day business challenges was a key factor behind the investment decision, expressing confidence in the company’s ability to build a regionally scalable product that meets global standards.
BeOn is a technology company focused on developing omnichannel CRM solutions that enable businesses to manage customer communications, automate sales and follow-up processes, and enhance customer experience across multiple digital platforms. The company places particular emphasis on emerging markets and fast-growing sectors, amid rising demand for AI-powered CRM solutions integrated with social and messaging channels.