E& Egypt offers Hajj roaming offer and intensifies its presence inside Cairo Airport to support pilgrims and enhance the communication experience throughout the journey
E&Misr, the leader in the ICT sector, announced the launch of an exclusive offer for roaming services on the occasion of the Hajj season, as part of the company's ongoing commitment to develop its services and provide integrated solutions that keep pace with the needs of its customers on various occasions, ensuring Egyptian pilgrims a reliable and seamless communication experience that helps them stay in touch with their loved ones and benefit from digital services easily and efficiently throughout the journey.
As part of its keenness to provide a more integrated and comfortable experience for customers during the Hajj season, E&Misr revealed the intensification of its presence within Cairo International Airport through 3 dedicated kiosks within the departure halls, to provide direct support to travelers to Saudi Arabia, and help them activate the slides and ensure the readiness of roaming services before traveling. The offer also includes a roaming package with a capacity of 80 GB, in addition to 200 minutes of calls for use within the Kingdom, giving pilgrims a smooth and reliable experience without the need for any additional procedures after arrival, in a step that reflects the company's keenness to be close to its customers and provide integrated digital services and solutions that keep pace with their needs in various stages of their journey.
Hossam Al-Madawi, CEO of the Corporate Sector at E&Misr, said: “At E&Misr, we are keen to develop an integrated system of digital solutions and services that ensure our customers a more efficient and reliable experience at different times and seasons. The Hajj season comes within periods that require high readiness and a strong infrastructure that allows customers to stay in touch easily and safely while they are in the Kingdom of Saudi Arabia.”
He added: “We are constantly working to provide advanced solutions and supportive services that keep pace with the needs of customers, by providing a smooth experience that starts from the moment of travel, which is reflected in providing roaming solutions designed to provide a stable connection and a more flexible and comfortable experience for pilgrims throughout the journey.”
It is worth mentioning that E&M Egypt continues to implement its strategy to develop an integrated digital ecosystem based on providing more flexible and efficient customer experiences, through the expansion of digital solutions and services and the strengthening of support and customer service channels, keeping pace with the rapid developments in the telecommunications and technology sector and the changing needs of customers inside and outside Egypt.