Kempinski Hotels Elevates Guest Experience with Strategic Appointments in Wellness, Experiences and Gastronomy
Kempinski Hotels has announced the appointment of three new Vice Presidents – Kristian Toivanen, Aurelia van Lynden and Dan Clayton – to its newly formed product and experience team. Reporting to Chief Product & Experience Officer, Rasha Lababidi, the trio will lead wellness and spa, property and destination guest experiences and gastronomy and concepts, respectively, as part of the broader transformation strategy of Europe’s oldest luxury hospitality group. Kempinski’s product and experience team will be responsible for transformation across the entire lifecycle of bespoke experiences, from creative ideation to design and meticulous planning to flawless execution and continuous enhancement.
“This is an exciting moment as we reintroduce our guests to experiences that reflect the elegance of Kempinski and the distinct character of each destination," says Rasha Lababidi, Chief Product & Exp